Testimonials Articles
“Kevin was the one who sold me the units back in spring of 2019. Here we are 3 years later when he came to answer my service call about some issues in a home inspection report. Kevin completed everything plus more. He was honest about what the company would cover and what they wouldn’t. I…
Continue Reading“Thank you soooo much!!! Dave even corrected 2 things that our home builder did incorrectly.”
Continue Reading“Quick response. Identified problem and solutions.”
Continue Reading“Great Service. Flushed tankless water heater. Showed pictures, etc. to explain results. Replaced water hoses to washing machine. Made sure secure and tight. Service was explained prior to procedures. Steps were explained at completion and questions answered. Service Rep Ty did a great job start to finish.”
Continue Reading“The guys replaced our underground water pipes from the meter through the whole house.. they took one and a half days and were pleasant to work with and did a great job. I was very pleased.”
Continue Reading“Nice clean work and efficiently done. The price was right there competitive with other quotes we got and it was just the feeling I got from the initial call to your office that Dependable was a very professional company. Then the follow up texts/emails of the appointment, when the technicians were arriving, and post-installation follow…
Continue Reading“Can’t find a harder working HVAC service company. They will make you “cool” and happy.”
Continue Reading“The technician, David Sumner was very efficient and courteous. There was an issue initially with the scheduling of the technician for the previous evening, a miscommunication which was partially my error. I have learned that the internet help screen is not reported to the office immediately. The office may not see the report until the…
Continue Reading“Ty Rosser, my Maintenance Tech, did a very professional job and was great explaining and showing me everything he did. DS is so fortunate to have such a wonderful employee representing them. Also lucky me, the customer! He is terrific!”
Continue Reading“Fast, friendly service.”
Continue Reading“Ty Rosser was very through with the maintenance checkup. He answered my questions and checked on the things I had questions about.”
Continue Reading“J David Short was my technician. He was very polite and professional. He explained everything very well and answered all the questions I had. Great customer service, which is hard to find these days!”
Continue Reading“Have already posted a company performance review – this relates to Erik and Joey’s professional approach to the new installation – all questions were answered with explanations as asked and their week-end response with enthusiasm was rare and notable – got to know Erik over the brief replacement period, and you may consider him a…
Continue Reading“Courteous, knowledgeable technicians. Replacement completed immediately following diagnosis.”
Continue Reading“Braxton was very polite and personable as well as efficient and professional. He was on time and did a good job.”
Continue Reading“Erik Clark was a professional, kind, thoughtful gentleman. He explained the process and I understood what he was done and what needed to be done. Thank you.”
Continue Reading“Erik was great!!”
Continue Reading“Excellent professionalism and attention to detail. Punctual and personable. Fine representative for your company. Thank you.”
Continue Reading“Dave our service tech was GREAT, very friendly and very knowledgeable.”
Continue Reading“Dependable Service arrived at location when promised, Ty who performed the plumbing inspection of the water heater, kitchen area, and bathroom areas was professional and knowledgeable. He answered all of my questions and was friendly. Great to do business with Dependable Service Plumbing & Air.”
Continue Reading“Ty Rosser did a fine job of completing my plumbing maintenance check. He was thorough, courteous, and explained what he was going to do, and then what he did. He gave me a few options of how to better safeguard my plumbing throughout my home – in effect, steps I could possibly take to safeguard…
Continue Reading“I was kept informed and my air conditioner was repaired.”
Continue Reading“Dave was very professional and courteous. He checked my HVAC and also installed the Reme Halo for the air purification in my house. He explained everything and was thorough. Very satisfied with this service.”
Continue Reading“Ty was very professional and courteous. He checked all of my plumbing and explained all he found in his visit today. I am very satisfied with Dependable Service.”
Continue Reading“Technician Dolton Sullivan was efficient in discovering the problem and fixing it.”
Continue Reading“Excellent service. Great personality and support. Will always use this service.”
Continue Reading“Without a shadow of a doubt Ty is the best technician in any field who has ever come to our house. Exemplary in every indicator from professionalism and skill to personality and humanity, Ty exemplifies Customer Services and should teach others how it is done. He deserves a raise and a promotion at the very…
Continue Reading“Today we had our annual loyalty program inspection and met Ty for the first time. I can’t express adequately how impressed I was with him. In an era of poor customer service and surly technicians, Ty was a breath of fresh air. Not only was he extremely professional and skilled but he was also an…
Continue Reading“William was a great repairman. He is friendly and very knowledgeable. Replaced our broken toilet flange and reset toilet. Excellent job and very timely. Third instance of calling Dependable for various plumbing needs and they came thru with flying colors. Glad they are in business.”
Continue Reading“Stefan was fantastic! We called after hours to fix a water line break. He came out immediately and fixed it. He was professional, polite, responsive and knowledgeable. He fixed out plumbing issues with easy and was very accommodating. He’s a wonderful man. Thank you.”
Continue Reading“Ty was so thorough and extremely polite. I enjoyed meeting him! What a great guy to have working for you!!”
Continue Reading“Very thorough and informative annual inspection. Great experience. A+++”
Continue Reading“This job was a big, complicated one that required lots of skills and tools. Both repairmen work smoothly together and were both courteous and friendly any time we enquired about their work tasks. Best of all, they were friendly and humorous.”
Continue Reading“David Was Great”
Continue Reading“Mr. Bruno did an excellent job. Found and fixed my problem very quickly. Verry professional. A credit to his company.”
Continue Reading“Nelson was awesome!! He was on time, efficient, knowledgeable, friendly, excellent at his job and all around great! Thank you!”
Continue Reading“Nelson did a great job for us. He was very helpful and is a very knowledgeable tech.”
Continue Reading“Dependable had two of their installers, Mike and Matt install our water heater. They were very professional and knowledgeable, and did a fantastic job. I was able to observe and ask questions along the way to which they were very helpful in educating me on the new water heater and ways that it was installed…
Continue Reading“Excellent job!”
Continue Reading“Unbelievable experience! Called after hours on Sunday for emergency clogged toilet. Joey called back immediately, arrived within minutes and fixed problem within minutes. Knowledgeable and professional all the way and a delightful young man. Ordered replacement comfort height toilet for later installation. The best… thank you so much!”
Continue Reading“Great service. Very professional!”
Continue Reading“Kevin is always very efficient and a personable technician. He does inspections and troubleshooting, giving you all the concerns and solutions. Always enjoy seeing Kevin, even when he has to tell me bad news.”
Continue Reading“These guys are great. They are technically competent, professional and customer service oriented. I have a rental unit which I rent 1/2 of the year. Recently I ran into some plumbing as well as HVAC issues. Dependable Service responded the same day and quickly fixed my issues. I am so confident in their quality of…
Continue Reading“Mike got here on time, appointment was moved up, and that was communicated well. He took the time to check and test, offered a solution and options.”
Continue Reading“Mike got here on time, appointment was moved up, and that was communicated well. He took the time to check and test, offered a solution and options.”
Continue Reading“On Sunday July 2, 2020, my adult daughter and I were sitting in our living room of our condo in Heron Marsh. A loud noise, sounding like an explosion, led us to the upstairs utility where our hot water heater had ‘exploded.’ Nine something at night on a holiday weekend, water spraying everywhere and down…
Continue Reading“William was very professional, experienced, friendly and made the repairs quickly. Everything was cleaned up and in good working order. Thanks William for saving a damsel in distress.”
Continue Reading“All technicians have been extremely courteous and professional. I will definitely use Dependable from now on.”
Continue Reading“Replaced toilets. Pleasant interaction and reliable work.”
Continue Reading“Mike H. did a great job and was professional. He figured out the issue and had the part on the truck. A/C is running fine.”
Continue Reading“Nelson was on time, professional & knowledgeable. Outstanding customer service with reminders and notifications when technician is on the way.”
Continue Reading“Zech and his helper (forgot his name😟) were outstanding in replacing our heat pump. They worked for HOURS upstairs in 119+ degree temperature and didn't melt!😁 or complain😊. Zech's helper was the most interactive verbally and he was extremely knowledgeable and pleasant to deal with. We are ALWAYS blown away with how professional and expert…
Continue Reading“Erik went above and beyond to make sure the new highrise toilet was installed to ensure my husband's safety. Thanks, Erik.”
Continue Reading“Pleasant, knowledgeable”
Continue Reading“I’m always glad when Zech Zimmermann shows up for any HVAC installation or maintenance. He’s very professional, fast and very attentive to customer’s needs!”
Continue Reading“Joey was excellent and timely.”
Continue Reading“Kevin did a great job of finding (difficult) problem and repaired. Very professional, neat and tidy.”
Continue Reading“Dependable Service is just that! I called the after hours service last night at 7:52pm and by 8:00pm Jeff had called me back. He took down the details of my air conditioning issue, and found someone to head over to my unit within minutes. Kevin, the technician was on his way and got to my…
Continue Reading“William is the best”
Continue Reading“Very high quality service.”
Continue Reading“Erik was efficient and informative”
Continue Reading“Chris was early and he was fast and efficient with the installation of a new shower drain. I highly recommend their services.”
Continue Reading“Kam and Matthew were friendly and professional. They worked hard to install a new air conditioner unit. Appreciate Dayton working his schedules to provide the replacement as soon as possible.”
Continue Reading“Joe Anderson was excellent. Took care of the problem”
Continue Reading“Technician William Fordham was professional and courteous. He performed the service in short time and made sure to clean up around his work.”
Continue Reading“Technicians are knowledgeable , polite and courteous”
Continue Reading“Mr. Stefon Washington was on time and went to work on the master bath toilet. I had assumed it was blocked and he went to work on that idea. He broke loose what was stopping the flush cycle. He checked the water levels in the tank and bowl. Then he checked the Guest bath. He…
Continue Reading“Kevin did a great job and was knowledgeable and courteous. Would highly recommend Dependable.”
Continue Reading“We had Joey come out to discuss a whole house filtration system. He was knowledgeable, and very helpful in explaining how the system worked. We are scheduled for installation in June.”
Continue Reading“Great emergency service on a Saturday night. Joey was awesome.”
Continue Reading“William Fordham came to replace my water heater. He was on time, very polite and knowledgeable. When he finished, my house was spotless!! I’m very, very please with Dependable Service.”
Continue Reading“William Fordham was the technician that came to our home in Georgetown, SC to install a new gas log set in our fireplace. The professionalism, knowledge and genuine courtesy William exhibited impressed both my wife and me tremendously! I feel that this directly reflects on the excellent service one could expect from Dependable Service Plumbing…
Continue Reading“Can’t compliment Dalton Sullivan enough. Showed up promptly, identified my problem and repaired. Remained to make sure all working well. Very professional and personable. Thanks again for Dalton’s expertise and Dependable Service for helping me out.”
Continue Reading“Erik did a great job inspecting our plumbing systems and servicing our on demand hot water heaters. Friendly, knowledgeable and fast.”
Continue Reading“We recently signed up for a maintenance contract for our HVAC system. Dave Short came by yesterday and checked the system over. He was extremely knowledgeable and very pleasant to work with. He made some minor repairs and our unit is working great.”
Continue Reading“Joe was very personable and very professional.”
Continue Reading“Matthew and Kamrin demonstrated the highest level of professionalism during their visit. Not only competent but polite and friendly they are a credit to Dependable services.
Continue Reading“Thank you for very good service”
Continue Reading“Fast, professional service. These guys had a completely different assessment than the plumbers I previously used, and Dependable Service managed to fix the issue in a much more timely manner. I was so impressed that I joined their Loyalty Club.”
Continue Reading“William did an awesome job. Informed me the job was done and the repair area was left cleaned. Very little for us to clean up.”
Continue Reading“Excellent Job”
Continue Reading“Erik Clark was here and did a very professional job repairing/replacing some stuck valves. Always great service and Dependable!”
Continue Reading“Zech and team did a great job – very knowledgeable, thorough and professional.”
Continue Reading“Excellent service”
Continue Reading“Stefon was very professional and did a thorough job on our entire check list. He was also helpful by providing tips to keep our plumbing in great working order. Thank you so very much!”
Continue Reading“Joey did a superb job on the installation of our water heater. Super knowledgeable, friendly and very meticulous. I will recommend Dependable Service to everyone. Definitely stands by your company mission statement.”
Continue Reading“Dave is a very solid guy. The whole experience with DEPENDABLE was very good.from scheduling through to the repair. Great communication and follow through. Can’t go wrong working with them and Dave.”
Continue Reading“Excellent service. Mr. Fordham was professional, experienced in his abilities to complete the job, and friendly . Dependable Plumbing is blessed to have Mr. Fordham on their team.”
Continue Reading“Stefon was exceptional in his attention to detail, quick, and overall service. The scheduled appointment was timely and the issue with re-routing our waterline from under sink to ice maker was taken care of quickly.”
Continue Reading“Dave did an excellent job, answered all of our questions about additional services and is extremely friendly and courteous. Could not be more satisfied.”
Continue Reading“They were courteous and did a great job with the installation. They answered all of our questions. We duct cleaning done as well and they made sure to clean up before they left.”
Continue Reading“I had this company install my air ducts and now I’ll have them back every 12 to 24 months to clean them. I keep their number handy in case anyone I know needs any AC work. The best around and doesn’t over charge!”
Continue Reading“The maintenance guy was very knowledgeable, very efficient at completing the work, and actually took the time to explain everything to me so I could fill out a work order for corporate.”
Continue Reading“Chris did an awesome job installing our tankless hot water heater!! Dependable service is the best! I truly Thank you all!”
Continue Reading“Chris did an awesome job installing our tankless hot water heater!! Dependable service is the best! I truly Thank you all!”
Continue Reading“I needed to get some repair work done on my mother’s home that she was in the process of selling. She moved out of state so I needed someone reliable and trustworthy to get the work done before closing. They were quick to respond and very efficient. They were always understanding of what my needs…
Continue Reading“Mike Craven did a great job of installing a filter housing for my HVAC. I was impressed with his knowledge and dedication to doing the job right. I feel as though the situation could not be handled better. Very thorough and pleasant. Well done! Very satisfied. I recommend Dependable Services without hesitation..”
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