Testimonials Articles
“David Sumner did a fantastic job installing our new gas fireplace. He went above and byond making sure we were happy. Supe nice guy too! Thanks!”
Continue Reading“FIXED QUICKLY”
Continue Reading“Richard showed up on time, was very nice/professional and performed the job satisfactorily in a timely manner. His assistant Tyler was also very nice and helpful.”
Continue Reading“Both gentlemen were professional and friendly. They did an outstanding job.”
Continue Reading“I called at 8:00PM Friday evening. Braxton was here Saturday morning at the beginning of my allotted time frame. Efficient and personable. Very good experience.”
Continue Reading“We find Richard to be very dependable, personable, knowledgable and professional. He and ˙is assistant arrived on time, provided the installation in a timely manner and cleaned up the work area. Richard has been out to provide service and maintenance for us before… and is always a pleasure to have here doing the work for…
Continue Reading“Crew arrived on time. Was professional, clean and neat. cleaned up after. Michael was meticulous and his work looked like a piece of art..”
Continue Reading“Clean and neat workmanship. Arrived at the scheduled time. Michael Panaro is truly a craftsman at his trade. Cleaned up after and made sure the project was complete the way I wanted.”
Continue Reading“You could tell David was very experienced and very knowledgeable, very friendly, and explained everything thoroughly…..”
Continue Reading“On time. Efficient. And nice”
Continue Reading“Excellent service”
Continue Reading“David is very nice and knows what he is doing.”
Continue Reading“Richard arrived on schedule and was able to quickly and expertly repair our propane log fireplace line on our back porch. He made sure that everything was in good working order before he left. We could not be more pleased with the service.”
Continue Reading“Excellent. Excellent. Excellent.”
Continue Reading“As always, it was a pleasure to have Kevin check out our 3 units. He is personable but efficient, completing his functions quickly.”
Continue Reading“Stefon was great and professional. Very nice and courteous.”
Continue Reading“I asked for Joey to perform this facet replacement because of his professionalism and technical expertise when he was here the first time and identified the leaking sink faucet. He replaced the facet in no time and showed me exactly what was wrong with the old faucet. Joey has a great attitude and work ethic…
Continue Reading“Cordial. Efficient. Spelled out process of work that needed to be done. Nice young man.”
Continue Reading“Ty was very thorough and informative… thank you!”
Continue Reading“Richard Simpson was a delight to have in our home. He did his work quickly and efficiently, answered our questions, giving the clear impression that he enjoyed what he does. Thanks for taking care of our fireplace problem so expeditiously.”
Continue Reading“Pleasant, friendly and did the job on time.”
Continue Reading“Stefon is another of your qualified employees. Pleasant efficient knowledgeable”
Continue Reading“Joey removed a old broken shut off valve for the main water line to our house. It was an emergency call as we had no water supply. He replaced the valve with a quarter turn shut off valve that I requested. He did a fine job. I would certainly request him if I have any…
Continue Reading“Professional, dependable and courageous.”
Continue Reading“I appreciate Richard / Dependable providing their normal excellent service with professional care. They installed a new recirculation line for my on demand hot water heater, and this should prevent the inlet cold water line from freezing the next time unusual temperatures plummet into the teens and twenties F!”
Continue Reading“Excellent service response, arrived ahead of schedule, extremely professional and knowledgeable. Explained the issue in detail and what was done to resolve it as well as recommendations for preventive maintenance of this item. I have so far been extremely satisfied with all the service performed by all of your technicians. Job Well Done!”
Continue Reading“Thank you for everything! Made the appointment yesterday for next day service. Joey came on time and provided excellent service. Would hilghly recommend you!!”
Continue Reading“Wonderful company!! Came to our rescue on Christmas weekend. Braxton was very pleased and courteous.”
Continue Reading“Richard is extremely knowledgeable and friendly. He answered many questions with thorough and easy to understand explanations. My experiences with Dependable have been positive.”
Continue Reading“I appreciate the excellent and responsive service I always get from Dependable!”
Continue Reading“Capable and knowledgeable. Came on the same day to respond to our emergency of having no heat in very cold weather.”
Continue Reading“Dolton was very knowledgeable about our heating system and the problem we were having. He did a thorough job of examining the problem and corrected our issues! He was polite and patient with us! He is an excellent employee!”
Continue Reading“Braxton was polite, professional and completed our toilet installation in a timely manner! He is an excellent employee!”
Continue Reading“Ty was very helpful.”
Continue Reading“Excellent technician – courteous, competent and knowledgeable. Recognized the problem and solved it. Thanks to Joey.”
Continue Reading“He was great and very friendly. Also so helpful.”
Continue Reading“Braxton replaced an insinkerator and checked all uses from washer and dryer. He was knowledgeable, prompt (even came early….called first), and very clean.”
Continue Reading“Richard was very professional and kept me informed on what was going on. He invited me to ask as many questions as I needed. He was polite and had a lot of patience, he came in to a bad job and went with it with no problems. He tried not to make any cuts in…
Continue Reading“Mr. Rosser was early, friendly, competent, and very knowledgeable. He explained things to me, and made good suggestions. My dogs liked him too.”
Continue Reading“Very well explained all my concerns. Excellent system courteous employees that are very knowledgable.”
Continue Reading“David was great! Communicative and took a step above to make sure he did everything he could. Quote for repairs came in quickly. Thank you!”
Continue Reading“Darrin and his partner were on time, courteous, knowledgeable, and did a great job.”
Continue Reading“Matt came out and diagnosed the problem and provided two possible actions to take with pricing for each. I opted to have my water heater replaced. Matt returned to perform the replacement. He did an excellent job and answered all the questions I had during the process. Definitely a pleasure doing business with Matt and…
Continue Reading“Mr. Killmer impressed me with his exceptional customer service … his premium customer service is what retains customer loyalty … well done Braxton”
Continue Reading“Joey was awesome!”
Continue Reading“Ty was on time, friendly and professional.”
Continue Reading“I had my Heat Pump/AC replaced in the summer. Michael came out and looked at the current system, did home measurements and then made some recommendations as to systems and some reconfiguration of the duct work. The system was replaced, and several days later Michael stopped by again to inspect the work and ensure I…
Continue Reading“Save day service as call. Kevin is awesome! On this service call, he quickly diagnosed our issue as a thermostat malfunction and replaced it. Our experience continues to be that Dependable is a very trustworthy and reliable company.”
Continue Reading“Outstanding young man. Courteous, friendly, well spoken professional. Arrived promptly and worked quickly. Great representative for your company. Look forward to our next meeting. Thank you.”
Continue Reading“Arrived on time, personable, friendly, skillful, clean. Clearly explained everything he did and observed. Dependable overall gives the best HVAC/plumbing service we’ve experienced here.”
Continue Reading“Richard Simpson did a great and professional job! He was very “customer friendly.”
Continue Reading“Great service and courtesy. Ty is excellent. Followed up on a question I had very quickly..”
Continue Reading“The service is truly amazing. Braxton Killmer and his associate were extremely professional, friendly and explained all repairs and replacements in a manner I could understand. They were very considerate in cleaning any areas they worked on and took all old parts and trash with them. Dependable Service gave us an appointment in a timely…
Continue Reading“Today we had a new toilet installed. Service rep was on time and did a great job. He explained work to be done and completed work quickly and did a very professional job. Highly recommend this company for plumbing needs. Customer service very good.”
Continue Reading“Tech was right on time. Was very thorough in his work and courteous.”
Continue Reading“It was a great experience! Joey was super informative on every step that he was taking to install my garbage disposal and also took the time to realign the pipes in order to avoid any possible issues in the future.”
Continue Reading“Joe V. was professional and polite. He installed our bathroom faucet quickly and he cleaned up before leaving. As usual, Dependable Service is our choice when dealing with home issues.”
Continue Reading“We were pleased with Ty’s maintenance inspection this morning. He was thorough in his work and took the time to explain everything. He was polite and knowledgable. Good work ethic – would definitely recommend him. Thank you.”
Continue Reading“We have had a great experience with this company.. they finished an install of a new hot water system, and worked diligently to finish the job. Stefon was our main guy and he was amazing. Polite, knowledgeable, hard working, and very pleasant.. he got the job done! I would definitely recommend this company, as so…
Continue Reading“Excellent quality of service and personal and professional conduct and work ethic.”
Continue Reading“Kevin and Nick showed up on time and checked the equipment. They determined what the problem was quickly and fixed it. Very nice professional men. Thanks Guys !”
Continue Reading“Richard came in, introduced himself, and listened to what our needs/issues were. He performed a thorough plumbing service, identified service things that needed repaired/replaced. Explained how to care for the dishwasher, did a mini-flush of the hot water tank, explained how to rid a stain in the toilet bowl, etc. This was really the most…
Continue Reading“Excellent in all areas.”
Continue Reading“Ty was very friendly, knowledgeable, thorough helpful. You guys certainly have great, professional personnel.”
Continue Reading“Mr. Bruno was knowledgeable and efficient and very courteous. I appreciated the prompt after-hours service.”
Continue Reading“We are very happy with our new mini-split air conditioner/heater. Salesman and technicians were wonderful to work with… no pressure…great service.”
Continue Reading“Kevin, the repair tech, was delightful, honest, and knowledgeable. Mike, the sales rep, was professional and thorough. We were very happy with how quickly they answered our call and installed our new unit. Highly recommended!”
Continue Reading“Ty was so nice – very polite and maticulous with his work.”
Continue Reading“Tech was very professional and informative. Very thorough and meticulous.”
Continue Reading“Mike was professional and knowledgeable about the latest products concerning my HVAC units and what I might need in the future.”
Continue Reading“Very personable, honest and professional.”
Continue Reading“Dolton was great and very professional.”
Continue Reading“On time and efficient.”
Continue Reading“Erik provided excellent professional service and I was very happy with the results.”
Continue Reading“Very polite service tech. Checked 4 baths,kitchen,laundry and flushed and evaluated water heater. Was very satisfied.”
Continue Reading“Erik was courteous and did a great job with the outdoor shower.”
Continue Reading“Great service at a tough time. You guys have always taken good care of us.”
Continue Reading“David did excellent job reviewing AC systems and cleaning dryer vent. Prompt, efficient, thorough, personable professional. Credit to your company. We have rarely been disappointed with any of your representatives. Thank you.”
Continue Reading“Richard was extremely professional and thorough during the service call on 9/28/22. Richard listened (without interrupting) as we described our service issue, reviewed the prior installation of the hot water heater, diagnosed the problem and effected the solution. Richard provided an understandable explanation of what needed to occur for the repair to be performed. We…
Continue Reading“Installed gas line extensions for pool heater and outdoor kitchen. Very smooth and timely installation. William was very professional and keep me well informed of the progress as the day progressed. He also fully explained the next steps in the project and fully cleaned up when they finished.”
Continue Reading“On a scale of 1 to 10, I five Erik a 10, 2 new toilets installed.”
Continue Reading“Joey removed a leaky disposal unit and replaced with new drain and pipes. Was prompt, efficient, neat! And a hell of a nice guy! Was very satisfied! Plus he’s an Army Vet!”
Continue Reading“Kevin was the one who sold me the units back in spring of 2019. Here we are 3 years later when he came to answer my service call about some issues in a home inspection report. Kevin completed everything plus more. He was honest about what the company would cover and what they wouldn’t. I…
Continue Reading“Thank you soooo much!!! Dave even corrected 2 things that our home builder did incorrectly.”
Continue Reading“Quick response. Identified problem and solutions.”
Continue Reading“Great Service. Flushed tankless water heater. Showed pictures, etc. to explain results. Replaced water hoses to washing machine. Made sure secure and tight. Service was explained prior to procedures. Steps were explained at completion and questions answered. Service Rep Ty did a great job start to finish.”
Continue Reading“The guys replaced our underground water pipes from the meter through the whole house.. they took one and a half days and were pleasant to work with and did a great job. I was very pleased.”
Continue Reading“Nice clean work and efficiently done. The price was right there competitive with other quotes we got and it was just the feeling I got from the initial call to your office that Dependable was a very professional company. Then the follow up texts/emails of the appointment, when the technicians were arriving, and post-installation follow…
Continue Reading“Can’t find a harder working HVAC service company. They will make you “cool” and happy.”
Continue Reading“The technician, David Sumner was very efficient and courteous. There was an issue initially with the scheduling of the technician for the previous evening, a miscommunication which was partially my error. I have learned that the internet help screen is not reported to the office immediately. The office may not see the report until the…
Continue Reading“Ty Rosser, my Maintenance Tech, did a very professional job and was great explaining and showing me everything he did. DS is so fortunate to have such a wonderful employee representing them. Also lucky me, the customer! He is terrific!”
Continue Reading“Fast, friendly service.”
Continue Reading“Ty Rosser was very through with the maintenance checkup. He answered my questions and checked on the things I had questions about.”
Continue Reading“J David Short was my technician. He was very polite and professional. He explained everything very well and answered all the questions I had. Great customer service, which is hard to find these days!”
Continue Reading“Have already posted a company performance review – this relates to Erik and Joey’s professional approach to the new installation – all questions were answered with explanations as asked and their week-end response with enthusiasm was rare and notable – got to know Erik over the brief replacement period, and you may consider him a…
Continue Reading“Courteous, knowledgeable technicians. Replacement completed immediately following diagnosis.”
Continue Reading“Braxton was very polite and personable as well as efficient and professional. He was on time and did a good job.”
Continue Reading“Erik Clark was a professional, kind, thoughtful gentleman. He explained the process and I understood what he was done and what needed to be done. Thank you.”
Continue Reading“Erik was great!!”
Continue Reading“Excellent professionalism and attention to detail. Punctual and personable. Fine representative for your company. Thank you.”
Continue Reading“Dave our service tech was GREAT, very friendly and very knowledgeable.”
Continue Reading“Dependable Service arrived at location when promised, Ty who performed the plumbing inspection of the water heater, kitchen area, and bathroom areas was professional and knowledgeable. He answered all of my questions and was friendly. Great to do business with Dependable Service Plumbing & Air.”
Continue Reading“Ty Rosser did a fine job of completing my plumbing maintenance check. He was thorough, courteous, and explained what he was going to do, and then what he did. He gave me a few options of how to better safeguard my plumbing throughout my home – in effect, steps I could possibly take to safeguard…
Continue Reading“I was kept informed and my air conditioner was repaired.”
Continue Reading“Dave was very professional and courteous. He checked my HVAC and also installed the Reme Halo for the air purification in my house. He explained everything and was thorough. Very satisfied with this service.”
Continue Reading“Ty was very professional and courteous. He checked all of my plumbing and explained all he found in his visit today. I am very satisfied with Dependable Service.”
Continue Reading“Technician Dolton Sullivan was efficient in discovering the problem and fixing it.”
Continue Reading“Excellent service. Great personality and support. Will always use this service.”
Continue Reading“Without a shadow of a doubt Ty is the best technician in any field who has ever come to our house. Exemplary in every indicator from professionalism and skill to personality and humanity, Ty exemplifies Customer Services and should teach others how it is done. He deserves a raise and a promotion at the very…
Continue Reading“Today we had our annual loyalty program inspection and met Ty for the first time. I can’t express adequately how impressed I was with him. In an era of poor customer service and surly technicians, Ty was a breath of fresh air. Not only was he extremely professional and skilled but he was also an…
Continue Reading“William was a great repairman. He is friendly and very knowledgeable. Replaced our broken toilet flange and reset toilet. Excellent job and very timely. Third instance of calling Dependable for various plumbing needs and they came thru with flying colors. Glad they are in business.”
Continue Reading“Stefan was fantastic! We called after hours to fix a water line break. He came out immediately and fixed it. He was professional, polite, responsive and knowledgeable. He fixed out plumbing issues with easy and was very accommodating. He’s a wonderful man. Thank you.”
Continue Reading“Ty was so thorough and extremely polite. I enjoyed meeting him! What a great guy to have working for you!!”
Continue Reading“Very thorough and informative annual inspection. Great experience. A+++”
Continue Reading“This job was a big, complicated one that required lots of skills and tools. Both repairmen work smoothly together and were both courteous and friendly any time we enquired about their work tasks. Best of all, they were friendly and humorous.”
Continue Reading“David Was Great”
Continue Reading“Mr. Bruno did an excellent job. Found and fixed my problem very quickly. Verry professional. A credit to his company.”
Continue Reading“Nelson was awesome!! He was on time, efficient, knowledgeable, friendly, excellent at his job and all around great! Thank you!”
Continue Reading“Nelson did a great job for us. He was very helpful and is a very knowledgeable tech.”
Continue Reading“Dependable had two of their installers, Mike and Matt install our water heater. They were very professional and knowledgeable, and did a fantastic job. I was able to observe and ask questions along the way to which they were very helpful in educating me on the new water heater and ways that it was installed…
Continue Reading“Excellent job!”
Continue Reading“Unbelievable experience! Called after hours on Sunday for emergency clogged toilet. Joey called back immediately, arrived within minutes and fixed problem within minutes. Knowledgeable and professional all the way and a delightful young man. Ordered replacement comfort height toilet for later installation. The best… thank you so much!”
Continue Reading“Great service. Very professional!”
Continue Reading“Kevin is always very efficient and a personable technician. He does inspections and troubleshooting, giving you all the concerns and solutions. Always enjoy seeing Kevin, even when he has to tell me bad news.”
Continue Reading“These guys are great. They are technically competent, professional and customer service oriented. I have a rental unit which I rent 1/2 of the year. Recently I ran into some plumbing as well as HVAC issues. Dependable Service responded the same day and quickly fixed my issues. I am so confident in their quality of…
Continue Reading“Mike got here on time, appointment was moved up, and that was communicated well. He took the time to check and test, offered a solution and options.”
Continue Reading“Mike got here on time, appointment was moved up, and that was communicated well. He took the time to check and test, offered a solution and options.”
Continue Reading“On Sunday July 2, 2020, my adult daughter and I were sitting in our living room of our condo in Heron Marsh. A loud noise, sounding like an explosion, led us to the upstairs utility where our hot water heater had ‘exploded.’ Nine something at night on a holiday weekend, water spraying everywhere and down…
Continue Reading“William was very professional, experienced, friendly and made the repairs quickly. Everything was cleaned up and in good working order. Thanks William for saving a damsel in distress.”
Continue Reading“All technicians have been extremely courteous and professional. I will definitely use Dependable from now on.”
Continue Reading“Replaced toilets. Pleasant interaction and reliable work.”
Continue Reading“Mike H. did a great job and was professional. He figured out the issue and had the part on the truck. A/C is running fine.”
Continue Reading“Nelson was on time, professional & knowledgeable. Outstanding customer service with reminders and notifications when technician is on the way.”
Continue Reading“Zech and his helper (forgot his name😟) were outstanding in replacing our heat pump. They worked for HOURS upstairs in 119+ degree temperature and didn't melt!😁 or complain😊. Zech's helper was the most interactive verbally and he was extremely knowledgeable and pleasant to deal with. We are ALWAYS blown away with how professional and expert…
Continue Reading“Erik went above and beyond to make sure the new highrise toilet was installed to ensure my husband's safety. Thanks, Erik.”
Continue Reading“Pleasant, knowledgeable”
Continue Reading“I’m always glad when Zech Zimmermann shows up for any HVAC installation or maintenance. He’s very professional, fast and very attentive to customer’s needs!”
Continue Reading“Joey was excellent and timely.”
Continue Reading“Kevin did a great job of finding (difficult) problem and repaired. Very professional, neat and tidy.”
Continue Reading“Dependable Service is just that! I called the after hours service last night at 7:52pm and by 8:00pm Jeff had called me back. He took down the details of my air conditioning issue, and found someone to head over to my unit within minutes. Kevin, the technician was on his way and got to my…
Continue Reading“William is the best”
Continue Reading“Very high quality service.”
Continue Reading“Erik was efficient and informative”
Continue Reading“Chris was early and he was fast and efficient with the installation of a new shower drain. I highly recommend their services.”
Continue Reading“Kam and Matthew were friendly and professional. They worked hard to install a new air conditioner unit. Appreciate Dayton working his schedules to provide the replacement as soon as possible.”
Continue Reading“Joe Anderson was excellent. Took care of the problem”
Continue Reading“Technician William Fordham was professional and courteous. He performed the service in short time and made sure to clean up around his work.”
Continue Reading“Technicians are knowledgeable , polite and courteous”
Continue Reading“Mr. Stefon Washington was on time and went to work on the master bath toilet. I had assumed it was blocked and he went to work on that idea. He broke loose what was stopping the flush cycle. He checked the water levels in the tank and bowl. Then he checked the Guest bath. He…
Continue Reading“Kevin did a great job and was knowledgeable and courteous. Would highly recommend Dependable.”
Continue Reading“We had Joey come out to discuss a whole house filtration system. He was knowledgeable, and very helpful in explaining how the system worked. We are scheduled for installation in June.”
Continue Reading“Great emergency service on a Saturday night. Joey was awesome.”
Continue Reading“William Fordham came to replace my water heater. He was on time, very polite and knowledgeable. When he finished, my house was spotless!! I’m very, very please with Dependable Service.”
Continue Reading“William Fordham was the technician that came to our home in Georgetown, SC to install a new gas log set in our fireplace. The professionalism, knowledge and genuine courtesy William exhibited impressed both my wife and me tremendously! I feel that this directly reflects on the excellent service one could expect from Dependable Service Plumbing…
Continue Reading“Can’t compliment Dalton Sullivan enough. Showed up promptly, identified my problem and repaired. Remained to make sure all working well. Very professional and personable. Thanks again for Dalton’s expertise and Dependable Service for helping me out.”
Continue Reading“Erik did a great job inspecting our plumbing systems and servicing our on demand hot water heaters. Friendly, knowledgeable and fast.”
Continue Reading“We recently signed up for a maintenance contract for our HVAC system. Dave Short came by yesterday and checked the system over. He was extremely knowledgeable and very pleasant to work with. He made some minor repairs and our unit is working great.”
Continue Reading“Joe was very personable and very professional.”
Continue Reading“Matthew and Kamrin demonstrated the highest level of professionalism during their visit. Not only competent but polite and friendly they are a credit to Dependable services.
Continue Reading“Thank you for very good service”
Continue Reading“Fast, professional service. These guys had a completely different assessment than the plumbers I previously used, and Dependable Service managed to fix the issue in a much more timely manner. I was so impressed that I joined their Loyalty Club.”
Continue Reading“William did an awesome job. Informed me the job was done and the repair area was left cleaned. Very little for us to clean up.”
Continue Reading“Excellent Job”
Continue Reading“Erik Clark was here and did a very professional job repairing/replacing some stuck valves. Always great service and Dependable!”
Continue Reading“Zech and team did a great job – very knowledgeable, thorough and professional.”
Continue Reading“Excellent service”
Continue Reading“Stefon was very professional and did a thorough job on our entire check list. He was also helpful by providing tips to keep our plumbing in great working order. Thank you so very much!”
Continue Reading“Joey did a superb job on the installation of our water heater. Super knowledgeable, friendly and very meticulous. I will recommend Dependable Service to everyone. Definitely stands by your company mission statement.”
Continue Reading“Dave is a very solid guy. The whole experience with DEPENDABLE was very good.from scheduling through to the repair. Great communication and follow through. Can’t go wrong working with them and Dave.”
Continue Reading“Excellent service. Mr. Fordham was professional, experienced in his abilities to complete the job, and friendly . Dependable Plumbing is blessed to have Mr. Fordham on their team.”
Continue Reading“Stefon was exceptional in his attention to detail, quick, and overall service. The scheduled appointment was timely and the issue with re-routing our waterline from under sink to ice maker was taken care of quickly.”
Continue Reading“Dave did an excellent job, answered all of our questions about additional services and is extremely friendly and courteous. Could not be more satisfied.”
Continue Reading“They were courteous and did a great job with the installation. They answered all of our questions. We duct cleaning done as well and they made sure to clean up before they left.”
Continue Reading“I had this company install my air ducts and now I’ll have them back every 12 to 24 months to clean them. I keep their number handy in case anyone I know needs any AC work. The best around and doesn’t over charge!”
Continue Reading“The maintenance guy was very knowledgeable, very efficient at completing the work, and actually took the time to explain everything to me so I could fill out a work order for corporate.”
Continue Reading“Chris did an awesome job installing our tankless hot water heater!! Dependable service is the best! I truly Thank you all!”
Continue Reading“Chris did an awesome job installing our tankless hot water heater!! Dependable service is the best! I truly Thank you all!”
Continue Reading“I needed to get some repair work done on my mother’s home that she was in the process of selling. She moved out of state so I needed someone reliable and trustworthy to get the work done before closing. They were quick to respond and very efficient. They were always understanding of what my needs…
Continue Reading“Mike Craven did a great job of installing a filter housing for my HVAC. I was impressed with his knowledge and dedication to doing the job right. I feel as though the situation could not be handled better. Very thorough and pleasant. Well done! Very satisfied. I recommend Dependable Services without hesitation..”
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