Facebook What To Expect - Pawleys Island, SC - Dependable Service

What To Expect

Up Front Pricing

The professional technicians at Dependable Service Plumbing & Air will diagnose your issue and present you with a price up front, before the work is performed. The price you’re given doesn’t change no matter how long the job takes or if it requires additional trips to your home.

We Provide You Options

Most problems have more than just one solution. Our expert technicians won’t decide which option is best for you and then present a bill. We offer multiple solutions to any job and you decide what the best course of action will be. Customer options mean that you will never be pressured into work you don’t want.

what to expect

TRAINED AND UNIFORMED TECHNICIANS

Dependable Service Plumbing & Air will always provide trained, background screened and uniformed technicians. Our technicians arrive in a well-marked truck with a business card, proper name identification and our company logo on their shirt. All of our technicians have been trained in advanced plumbing techniques as well as customer service etiquette.

WE PROTECT YOU AND YOUR HOME

Our technicians have all been checked for criminal history, are randomly drug screened, DMV driving record checked, and have received expert training. Our technicians use drop cloths to protect your floors, wear booties to save your home or business from mud and dirt from their boots and never park in your grass. Courtesy comes standard!

100% WARRANTIES, GUARANTEED

what to expect

Dependable Service Plumbing & Air supplies warranties on all of our work and offers additional warranty upgrades on almost all of our services for even more peace of mind.

FINANCING

We understand that when issues arise you may not have cash on hand to take care of it. That’s why Dependable Service Plumbing & Air offers financing options that allow you to pay lower monthly payments instead of a large upfront expense. Approval takes about 60 seconds and can be done while the technician is on the job with a secure connection and with transaction safety guaranteed. If you want to know if you’re approved before we come out to your house then just call the office to be approved in advance. You don’t need to have perfect credit to finance your work with us!

customer review

“Dependable Service Plumbing & Air sent a pressure washing company out to clean my entire driveway, when only three small spots were unintentionally put on the corner of my driveway when my neighbor was having a replacement water heater installed. Tommy, the owner of Dependable Service Plumbing & Air, came out to look at my driveway right away, and he had Winston out to clean not only the spots off, but my entire driveway, including my front porch. Winston was very professional, as he explained the difference in concrete between my driveway and my front porch. He also explained the reason for some bad rust stains that were there as a result of metal objects that were mixed into my driveway concrete by my builder. He did an excellent job on everything, and my driveway is now clean enough to have it coated with a light concrete paint (two coats) that I had already contracted out to have done. Caretaker Services Pressure Washing did such a good job of cleaning (about 2,200 lbs. pressure on my driveway & about 400 lbs on my front porch with a household cleaner first) that my coating contractor told me that what is left of my rust stains will all be covered over by the light colored paint. I am very pleased, as he gave me a great education along with a great cleaning job! Also, I will now use Dependable Service Plumbing & Air as my plumber for all my future plumbing needs, as they did a great job for my neighbor!” –- Bill B.