Keeping You and Our Community Safe!

Keeping you safe

Our goal is to protect you and your family while providing you with high quality service!

Today we are all facing things we have not faced before and with the increasing number of Coronavirus (COVID-19) cases in our area and across the country, we implemented extra precautions to keep you and our employees safe.  These steps are designed to give you peace of mind when having our technicians in your home.   

Expect the Following Steps from Our Techs

Our techs are doing everything possible to protect you, your home, themselves and their families.  They will adhere to the following protocols during these uncertain times. 

  1. Techs will not be shaking your hands – we are taking steps to help prevent cross contamination
  2. Shoe Booties – will be worn by our Techs anytime they are in your home
  3. Masks – will be worn as needed or requested by customers (feel free to ask any employee at any time to wear a mask while in your home)
  4. Techs will clean all surfaces with a disinfectant spray prior to beginning any work – helping to reduce any surface contamination
  5. Gloves – will be worn throughout your service call and changed as needed
  6. Techs will do a thorough surface cleaning after all service work is completed

In addition to these protective measures, our Customer Service group will be asking several pro-active questions to ensure our techs are prepared for any situation.  We are doing everything in our power to help you and our techs safe while ensuring you receive high quality service. 

Plumbing Services

Have an Emergency, We can Help with That!

If you have a plumbing or HVAC emergency or problem, contact us today, 1-843-353-0461.  We are here to help you through any situation regarding your home’s plumbing or heating and air conditioning.  We are available 24/7 and our techs are taking extra precautions before, during and after being in your home. 

customer review

“Senior technician, Joe Anderson, made plumbing repairs to an upstairs bathtub to seal leaks from flooding through kitchen ceiling downstairs. This has been an ongoing serious daily problem in this apartment since April 2015. Mr. Anderson was the first person to have a camera system with him to assess areas where water was accessing kitchen ceiling. He explained in detail what he did and what he found wrong. Water had been flowing from next door apartment whenever they used their shower for over a year now. Mr. Anderson stated he needed to get permission from apartment management office in order to proceed to correct issues in next door apartment. Management has not allowed that access yet. He also noted that a single shower curtain in the apartment next door was on the outside of that tub and felt that could be creating some of the flooding issues. Thank you Mr. Anderson for being my angel and making these repairs.” –- Lyda G.

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