Meet the Team | Dependable Service Plumbing & Air

SERVING THE GRAND STRAND &
BEYOND

What You Should Know About Dispatching Service to Your Home or Business

Technology, processes, and systems help us organize workflow for our customers.
Our dispatch team uses a time-stamped schedule that changes colors as the technicians progress through their jobs each day.
Dispatchers use GPS tracking to monitor the progress of techs and update customers as needed about arrival times.
Dispatchers are always as good as the information they receive! Please be sure to tell dispatchers things like:
- Physical address of the call
- Who is the property management contact?
- Are there any special instructions for access to the work site (gates, codes, etc.)
- Do you need a confirmation call from the technician upon completion?
Our dispatchers answer the phones “live” 7 days a week from 8 a.m.–5 p.m. After hours, please leave a voicemail and a member of our staff returns emergency phone calls personally within 10 minutes.

Plumbing Team

Joe Anderson
Commercial Sales

David Sumner
Field Supervisor

Fernando Vazquez
Plumbing Apprentice

Henry Martinez
Plumbing Technician

Nicholas Dehaven
Plumbing Technician

Stefon Washington
Plumbing Technician

William Fordham
Plumbing Technician

Braxton Killmer
Plumbing Technician

Adam Haynes
Plumbing Apprentice

Zack Bletz
Plumbing Technician

Marty Griffin
Plumbing Technician

Richard Simpson
Plumbing Technician

Dalton Mackey
Plumbing Technician

Tanner Gillaspie
Plumbing Apprentice

HVAC Team

Greg Shaeffer
HVAC Division Manager

Michael Harbula
HVAC Design Manager

Makaya Weber
HVAC Installer

Michael Hart
HVAC Service Technician

Sam Vanhoughton
HVAC Installer

Allen Huggins
HVAC Installer

Ryan Hawthorne
HVAC Service Technician

Ozzy Martinez
HVAC Apprentice

Rodney Nonman
HVAC Service Technician

Storm Hopple
HVAC Installer

Justin Elvis
HVAC Apprentice

Business Team

Gerry Voorhees
Owner / CEO

Tom Fitzgerald
Operations Manager

Ann Dugan
Office Manager

Chris Cox
Billing Specialist

Christina Benson
Project Manager

Dave Sodano
Training Manager

Laura Eifert
Business Manager

Sheri Gibson
Marketing Director

Ty Rosser
Dispatcher

Cathy Cicalese
Customer Service Representative

Jake Hoxie
Warehouse Associate

Matthew Bamberger
Warehouse Manager

Lisa McPeak
Customer Service Representative

Kim Johnson
Customer Service Representative

Kevin Rodgers
Warehouse Support Specialist

Candice Regan
Dispatcher