Archives: Reviews
“Nick was very professional and courteous. Very pleased with his overall service and report. Nick is an asset to the company and is a very high performer. Highly recommend for any type of plumbing services. I prefer Nick to have Nick for any future plumbing requirements.”
“I had all of my drain lines jet blasted and cleaned out.. They were very thorough and my pipes drain like brand new. They did find an issue in the pipes where it has a belly and we are going to get that fixed as soon as they can. It is great to have everything draining as good as new.”
“Wish I could leave 10 stars! Stefon is truly a wonderful representative of your company- professional, knowledgeable, and kind. You are lucky to employ him!”
“Zack and Paul were professional, knowledgeable and courteous. It was a pleasure to have them perform the work for us..”
“Very professional, quality service.
Stefon is meticulous in his work and his work ethic.
I can depend on Dependable!”
“Nicholas was on-time, professional and experienced. My issues were resolved and I would be happy to have him again for service.
Great Job!!!”
“Matt Pietrangelo performed my maintenance service for my heating and air conditioning systems. He arrived on time and was very efficient in completing my service. He did a very thorough job both inside and outside my home.
He was very pleasant and professional. I would highly recommend him .”
“We’ve used Dependable for our older HVAC maintenance the last couple years. We decided to finally replace the unit for a
new, high efficiency Rudd 4 ton unit. From our sales appt. with Mike Harbula, to our installation today, we waited less than a week.
Our 3 installers today were Anthony, Sam and Matt. They worked non-stop, ALL DAY to complete the entire project in one day (including installation of an
additional return for improved airflow). All 3 young men were extremely thorough, polite, pleasant and VERY considerate of us and our home! It’s SO refreshing to
find a company that keeps its promises and is able to hire and retain such great employees. Thank you!”
“Richard was prompt, very polite, and completed the project quickly.”
“We are regular customers of Dependable. They always give us fast and reliable service. The technicians are very pleasant and courteous. Ty did a great job servicing our tankless water heater. We would recommend Dependable Services to anyone… Thanks”
“Richard was here to perform a tankless water heater flush and install a new control valve under kitchen sink. He was very accommodating in answering all our questions and made a few suggestions. Richard shared his knowledge and experience and worked quickly and efficiently. He cleaned up the work area when finished.”
“Braxton was able to arrive about 3 hours earlier than expected, which was a great help. He was able to access the problem and fix it very quickly. He explained everything clearly as well. I have already recommended Dependable Service to someone else in Myrtle Beach. Thank you so very much.”
“Technician showed up on time. He quickly assessed the issue with the air handler (faulty capacitor) and had it up and going quickly. Tech offered other services: recurring service plan, air purifier and system replacement. Reason for 3 stars- tech reinstalled the air handler cover upside down and was getting ready to “tape” it closed because he was unable to get it to fit correctly. I told him it didn’t look right, his response was, “Yea it won’t go back on.” I was not comfortable with this and offered to help. I used his tools to reinstall the cover the right way. Tech insisted on taping the cover afterwards- which I was fine with, he bent the cover in a few places that I had to fix, again with his tools. An unknowing customer would not know any better and that’s unacceptable. Also, while signing the documents on his phone a text popped up from “Vicky” asking if he was almost done. While it’s not a big deal, it’s not professional.”
“I met Nick when I called for assistance with a malfunctioning water heater. I discussed having it replaced, and agreed to do that. In just a couple of days Nick came back, and did the replacement himself. The job was very well done, neatly and professionally.
I am very happy with both the selection of the water heater I chose, and with the work that Nick performed.”
“I met Nick when I called for assistance with a malfunctioning water heater. I discussed having it replaced, and agreed to do that. In just a couple of days Nick came back, and did the replacement himself. The job was very well done, neatly and professionally.
I am very happy with both the selection of the water heater I chose, and with the work that Nick performed.”
“Nick replaced flappers in our toilets. They work so much better. Nick was courteous and professional.”
“We have had plumbing issues for 5 years and multiple plumbing companies have blamed it on the pump grinder or the inability to gain the fall to allow gravity to move the waste to the street. The cost has been $12K in repairs during that time frame and the problem would always surface again in 4-6 months. We paid for cameras, snaking, pressure hosing all to no avail. Finally, we had Dependable Service come and take a look. The technician was Braxton Killmer and he patiently listened to me describe each plumbing repair activity that took place over the past 5 years. I then watched him as he inspected the bathroom, the laundry room, and all the sinks. He then went outside and inspected the pump grinder to ensure it was turning on. He then did something that no previous plumber had ever done. He inspected the PVC waste line running from the grinder to the house. As he dug back the dirt, he found small roots running alongside the waste line. As he pulled away the roots water started to fill the area, and he discovered roots had broken into the waste line. He cut through the PVC line and was able to pull out a fully intact 2-foot section of roots that had made a home in the waste line. You could see grooves in the bundle of roots where snakes had pushed away just enough roots to allow the line to flush through and give us another 4-6 months until the problem resurfaced again. I cannot say enough about how impressed I am with Braxton and the root cause analysis that he performed on resolving our plumbing nightmare. He demonstrated true customer focus and a desire to finally fix the problem we had been experiencing for so many years! Braxton has convinced this customer that Dependable Service and specifically Braxton will be the only company and technician handling our plumbing needs in the future!”
“Joe arrived on time, was extremely polite and professional. He had my unit up and running in a timely manner. Joe is a valuable asset to your team., he also recommended a maintenance plan. Thanks”
“Joe arrived on time, was extremely polite and professional. He had my unit up and running in a timely manner. Joe is a valuable asset to your team., he also recommended a maintenance plan. Thanks”
“All of your technicians are great!
Greg and Joe worked on our recent heating problem and I just want to thank them for being so great to work with. They are very knowledgeable and professional. Everyone in your company deserves to be congratulated for your outstanding service. The office staff is also a pleasure to deal with and Chris, who has answered my recent phone calls, should also be recognized. He has been so helpful and responsive. Your company apparently hires only the best people and truly believes in delivering the finest customer service. Thank you!”
“Matt was extremely knowledgeable and helpful and also went out of his way to look at out fireplace”
“The service provided was timely, professional and courteous. Nick represents your company well, both as a technician and as your representative to the public.”
“Stefon was great. He remained in contact with me throughout the service call, notifying me of the issue at hand and discussing methods of resolve with me to ensure the situation was rectified in the most efficient way. He notified me once the job was completed and made recommendations of a maintenance plan moving forward to ensure that the problem does not happen again.”
“Matt was a professional and a gentleman. Arrived within the scheduled time window, prepared the work area and performed the install after placing a large drop cloth. His work was neat and clean. Matt explained the new insert and demonstrated the manual controls and cleaned up completely after the job. Would definitely use Matt for any future work.”
“Arrived on time and gave a thorough explanation of what his actions would be to satisfy the problem. Corrected the problem efficiently and throughout was extremely courtious and pleasant. It was a pleasure having him in the home. We are use to this with our encounters with Dependable Service personnel.”
“Braxton did a great job repairing/replacing our pipes. We appreciated him keeping us in informed throughout all the work. Thanks!”
“Anthony did a fantastic job! He and Dan replaced the ductwork in the crawlspace. He was very polite, friendly, and informative throughout the week.”
“Braxton did a great job! He repairing the leak in our kitchen and installed a new toilet in the bonus room bathroom. He was polite, informative, and finished the job promptly.”
“Dan did a fantastic job! He was very polite, friendly, and informative throughout the project.”
“Richard & Paul did an EXCELLENT job at our home with our plumbing issue. They were very kind, explained everything well, and got things done in great time. I appreciate their help tremendously and will definitely call again with any other issues we may have. Thank you!”
“Outstanding, as usual! Aidan did an exceptional job, explaining everything to me while I sweated away. He had the A/C fixed quickly! Appreciate the great work!”
“Joe found an issue with our heating system during routine maintenance. He informed us of our options and returned to repair the system in a timely manner. Additionally, we found he was very knowledgeable and thorough. Highly recommend Dependable Service for their prompt, courteous, and excellent service!”
“Braxton has served us multiple times, gets right to his work and doesn’t leave till we are satisfied. Very polite and professional young man”
“Arrived on time and replacement completed. Very satified.”
“Braxton was courteous and competent.
Thank you.”
“As always, Kevin – and really the rest of the team – was most professional in my winter inspection today. He pointed out a few issues that I needed to be aware of, changed the filters and encouraged me to replace a failing part – that hadn't completely failed yet, but could 'anytime' based on the low numbers his test produced (he showed me the picture of the meter with the low numbers). He had the part on the truck, so I gladly had him replace it – He's a great tech and I sincerely appreciate Dependable Service!”
“Outstanding water tank replacement. No issues. The tech was exceptionally skilled, efficient and friendly..”
“Outstanding water tank replacement. No issues. The tech was exceptionally skilled, efficient and friendly..”
“Nick was very capable and he was genuinely concerned about my plumbing issues”
“Matt was a pleasure to work with. He was diligent in his work, polite, and very nice.”
“Joe was on time, professional and very polite.”
“Aidan was great.. He was prompt and professional and he was able to troubleshoot and repair a tricky HVAC problem. Thanks Aidan.”
“Very pleasant, knowledgeable and efficient”
“David made a follow up visit today. On time, knowledgeable, and engaging. Quality work product.”
“I love Dependable!! They have absolutely nailed customer service. Most services are great at one end like scheduling and fall down on the follow up or vice versa. As a Loyalty Member I get a free annual “checkup “. Nick came right on time this morning. He explained everything he was doing. Asked if I had questions. Cleaned out the mess that was making my shower pressure so low. Repaired loose fittings on a toilet. Checked for leaks. Ordered a part to replace a broken one on one of the tubs. He was so efficient and so friendly and professional! This guy is going places. Anyone would be proud to have him as a great grandson!!”
“David was great to work with. He was on time and made us feel like a priority. He is knowledgeable and thoroughly reviewed our system and his actions with us.”
“David was great to work with. He was on time and made us feel like a priority. He is knowledgeable and thoroughly reviewed our system and his actions with us.”
“Very hardworking and professional. Henry did a great job.”
“Nick was right on time. Very polite,knowledgeable and pleasant. Very painless experience! I highly recommend Dependable Service!”
“I had the pleasure of having Dependable Service Plumbing & Air replaced my old water heater with a new modern and efficient model. Has the leak detection system on it, with a life time warranty on the tank.
The whole process from beginning with Joe being the first to explain and sell me the unit to the installers, Richard & Fernando, who came into my home acted in a very professional manner to remove the old and installed the new one, answering questions that I had along the way. Once everything was done, they made sure it was up and running.
I wouldn’t hesitate to call Dependable Service for my plumbing needs.
Well done gentleman”
“We appreciate Dependable Plumbing for their 24-hour service. Even better–Henry Martinez, our technician, was so knowledgeable and helpful. He completely solved our emergency problem. Such a relief!”
“The technician arrived on time on a day we were having a tropical storm. Extremely pleasant and helpful.”
“Aidan arrived early. Quickly diagnosed the problem and satisfactorily repaired my air conditioning.
He was very polite and professional. I would highly recommend him and certainly continue to use Dependable Service.”
“Braxton was on time and did a great job with our repair. He was very polite and knowledgeable on the phone telling me what all he did. Excellent job.”
“Adam T. did a fantastic job. He was personable, knowledgeable, explained the problem, and made the repairs/replacements quickly. Great customer service!”
“Henry was very polite, friendly & professional. I would highly recommend him.”
“Adam was excellent replacing garbage disposal and answering our questions.”
“Adam performed the work with superior professionalism and expertise. Very courteous and provided me with answers to all my endless questions. I would ALWAYS request Adam for any future plumbing needs. Billy Barrineau”
“Prompt courteous professional experience/ knowledgeable”
“Richard was prompt, knowledgeable, a great plumber, and very knowledgeable. Fixed my leaking toilet with completely new parts, and did an expert job. I'm always pleased with Dependable Plumbing. Richard was excellent!”
“Braxton does a complete job. He explains everything clearly. He is careful working in your home and cleans up after the job.”
“Nicolas is a respectful young man who displayed great knowledge of my air handling system. He was professional, friendly, efficient and punctual. He also took the time to explain what he was doing and why. I have been with Dependable service for 5 years now and every service has been excellent!”
“Excellent professional service call which resulted in the installation of an air purifying system. Joe was diligent in evaluating the moisture/mold problem and determining best courses of action to eliminate source of the problem. He reviewed our options to address the problem and went out of his way to save us money to install a new system. Joe gave great customer service. Many thanks!
We also greatly appreciate the prompt, courteous, and personal attention that we always receive when we call to request an appointment or to ask questions. We feel fortunate to be Dependable Service Plumbing & Air customers!
Dave and Louisa Watson”
“Nicholas was great. Thorough and professional. He checked off everything and explained it every step of the way. Thank you for all the attention.”
“Adam did an excellent job of communicating the issues we had and gave clear options.”
“Dan and the rest of the team did an outstanding job! Great customer service.”
“William Fordham was on time, very professional/knowledgable,polite and pleasant,”
“William Fordham was on time, very professional/knowledgable,polite and pleasant,”
“William Fordham was very professional and took care of the issue in a timely manner. He explained everything he was doing as he went along to figure out the issue. Thank you William – job well done!”
“Came on time. Straightforward and fast. Very respectful of property. All I could ask for.”
“Kevin checked our service, got it to running perfectly again. Answered all questions even to my at times difficult to deal with husband. I appreciate his time and service. I give an excellent.”
“Aidan was very professional and courteous with our install I would highly recommend Dependable Service Plumbing Air to anyone.”
“Joe was amazing! It’s experience that counts”
“Joe did a great job. He was very knowledgeable. The air conditioning is working great!!
I am just not sure why they didn't catch this problem during the maintenance visit in May.”
“Martin did a fine job of repairing the attic dryer vent. Replacing some parts and reinforcing to properly secure..
Thank you, Martin.”
“Maximilian was very professional and not only fixed the issue but also noticed another trouble spot which was able to fix as well!”
“Mike H. was very professional and did an excellent job of explaining all our options. I would recommend Mike H. to anyone.”
“My AC went out the morning before I was scheduled to leave town for many weeks and Dependable was able to send out a technician with an hour of my phone call which was greatly appreciated! The technician, Kevin Rodgers, was able to quickly identify the problem in addition to helping us resole a secondary problem with a clogged drainage line. Kevin and his assistant professionally fixed both problems and were very knowledgeable and courteous and gave a full explanation of everything they saw and did as the job progressed and also gave me good maintenance recommendations.”
“This was my first time working with Dependable Service Plumbing and Air, and it couldn't have gone more smoothly! From the time I called to request a service call to the completion of the repair, everything was exceptional! Braxton arrived in a timely manner, and within what seemed to be a blink of an eye, he was finished! He was GREAT!
At the end of the day, Dependable Service Plumbing & Air now has a new member of John's Loyalty Club!
Everyone I spoke to was wonderful and professional …. I HIGHLY recommend this company.
Thank you!”
“Mike did a very thorough job of checking out our new heat pump/air handler installation. He also was very helpful in doing the paperwork for our Santee Cooper rebate!”
“GREAT SERVICE AND WONDERFUL TECHNICANS !”
“Braxton was very friendly and professional. He assessed the problem and discussed the different options and although it took longer than originally expected he tackled the tough job until it was fully resolved”
“Anthony did a great job installing our unit and explaining how everything works.”
“Adam is a real professional. I would recommend him to service any plumbing problems.”
“Mr. Fordham was very pleasant and professional. He arrived early and did a great job of repairing my plumbing.”
“Mr. Fordham was very pleasant and professional. He arrived early and did a great job of repairing my plumbing.”
“Always dependable and informative friendly and respectful associates! Fast and reliable service! William Fordham was amazing!!!”
“Adam was very communicative and made the repair quickly.”
“Great experience, good communication, quick service”
“Richard was right on time. Diagnosed problem within 5 minutes got to work and fixed it. Didn’t make a mess, answered all my questions . He was very personable and you could tell he was raised right! He is an asset to this company and should be considered a valued employee.”
“Richard was right on time. Diagnosed problem within 5 minutes got to work and fixed it. Didn’t make a mess, answered all my questions . He was very personable and you could tell he was raised right! He is an asset to this company and should be considered a valued employee.”
“Knowledgeable and efficient technician. Good communication from office”
“If we could give 10 stars we would! This is the second time in less than 1 year Joe Anderson and DPS has solved a mystery and fixed a major issue for us before it became a major issue, Joe is part detective, operations manager and an ambassador extraordinaire for DPS. We are and will continue to be members of the loyalty club and will always use and recommend DPS! This is one company that truly lives by their motto!!”
“Got to the job site on time. Repaired the AC unit quickly, very professional and done at a reasonable price. Will definitely use them again in the future”
“Diligently worked to fix our hot air blowing AC. Did not give up and we are grateful.”
“Diligently worked to fix our hot air blowing AC. Did not give up and we are grateful.”
“Adam Tedstone was very friendly and orofessional b”
“Nicholas was very efficient and did a very good job inspecting all of my plumbing”
“Braxton and Fernando were professional, courteous and did a great job repairing our toilets.”
“Very informable and professional.”
“Braxton Killmer solved a plumbing issue for us today. He was very professional and thorough..”
“Martin was friendly, courteous and on time! He did a great job fixing our problem and explaining the process to us. We are always pleased with the service we get from Dependable Service, from HVAC to plumbing.”
“The customer service is excellent! Mike explained the situation and replaced the part quickly. Our AC works great!”
“The people at Dependable Service are incredibly knowledgeable and honest. I was having a problem with my fan short cycling and Joe had the issue diagnosed and fixed almost immediately. Awesome service!”
“William Fordham did a great job of replacing our connection to county water which was 50 years old and about to rupture. All connections are new and the separate irrigation connection is clearly separate from the house line. Stefon did a great job yesterday with the preliminaries. Many thanks for all the behind the scenes scheduling and parts procurement. Overall response was as timely as possible under the circumstances. Thank you, Dependable.”
“Matt did a great job, he was quick and left area as clean as it was before.”
“Matt did a great job, he was quick and left area as clean as it was before.”
“Braxton was very professional and handled the repair quickly. Great Job!”
“Extremely professional crew who got me up and running efficiently. Would highly recommend DS. Plumbing.”
“Responsive, on time, explained problem , and kept me updated”
“Salvador and William came to rebuild our toilet. They were very friendly, timely, and did an excellent job. I appreciate their expertise and for leaving the area clean when they finished. Great job!”
“Salvador and William came to rebuild our toilet. They were very friendly, timely, and did an excellent job. I appreciate their expertise and for leaving the area clean when they finished. Great job!”
“David was able to figure out why our toilet was leaking and saved us money suggesting toilet could be rebuilt. He was very knowledgeable and kind.”
“Great job by Adam. Smart diagnosis and fixes. I'll request him next time.”
“He was awesome! We were so appreciative of the way he explained everything step by step. We will now use this company for years to come.”
“Both William and Sal provided great service not only with a major repair but also with advice on drainage options for an outside shower. Appreciate their expertise and perspective.”
“Both William and Sal provided great service not only with a major repair but also with advice on drainage options for an outside shower. Appreciate their expertise and perspective.”
“Adam fix the toliet problem.
He was very professional.
I hope I get him next time!”
“Max was on time, very kind and personable. Found the problem, fixed it and left with no mess to clean. Will definitely recommend your company to others.”
“During a holiday weekend, both the dispatcher and Matt were very responsive and helpful in resolving our plumbing emergency. Appreciate Matt's thorough review of our problem and answering the questions we had about the problem and the recommended fixes.”
“Mr Martinez was very professional at all time. I feel he put for extra effort to finish the job and get our water turned on. We had been traveling for 9 hours and he was very considerate, professional and courteous at all time. I would highly recommend Dependable to get the job done.”
“Adam was polite, efficient, explained everything to us with photos. Very pleased. Would always use Dependable Service!”
“Adam provides excellent service every time.”
“Dan Cook and his team installed a Mitsubishi Mini Split to replace my bad Mr. Cool unit. He and his crew did a great job, courteous and professional, with exceptionally good clean up and disposal services to boot.”
“Fernando did a great job repairing our kitchen sink. Thank you.”
“Adam did a great job at resolving the plumbing issues in the house. We appreciate the great service.
Thank you,
Don”
“Always fast, complete and a job well done. We trust Kevin’s advice and am always happy to see his smiling face.”
“Excellent as usual. Nice young man-professional, prompt, pleasant. Credit to your organization.”
“Henry and Sal did a great job for us. They were extremely respectful and polite and cleaned up the work area. We would recommend Dependable to anyone who asked. Thanks for the service.”
“Adam is very professional and answered all our questions. Could not have been more pleased.”
“I had a technician come out previously which I had little confidence in, and he didn't seem to actually fix the leak I had at my rental property. He even indicated it might not be resolved, based on the work he did. So months later the HVAC appeared to still be leaking, but this time it was much worse. Dependable sent a new technician out that seemed to have a lot more experience and confidence that the issue could be resolved, but would require more work/expense. I appreciate him referring me to the Manager/Owner to talk through my concerns, and promptly scheduling the needed repairs the following week. I'm happy to work with an honest company that will make things right and will use you again in the future. Additionally, my tenants at the house indicated how much time Kevin had worked on the solution, and I do appreciate all his effort. Thank-you!”
“Adam was so wonderful! He took his time and answered all my questions concerning the installation of a new water heater. He ended up fixing my two toilets. He was excellent and he was so kind.”
“Stephon was professional, efficient, intelligent, willing to answer questions and on time”
“Exceptional service! Jim Leckler was friendly, professional, and very knowledgeable. He fixed our problem with the A/C effectively and efficiently. Will continue to use DS Plumbing. Great company! Thanks, again, Jim!🙂”
“Dan and his team were great! Super professional and knowledgeable. I would highly recommend Dependable Service.”
“Stephon was very efficient and professional and I was very impressed with his knowledge. He did excellent work for us. I really liked his good personality. Very friendly. I would trust him with our work anytime.”
“Stefon was extremely efficient and professional and did an excellent job for us. I was impressed by his knowledge and also by his very friendly personality.!”
“Stefon was extremely efficient and professional and did an excellent job for us. I was impressed by his knowledge and also by his very friendly personality.!”
“Joe was very professional in evaluating the tankless hot water heater. He was proficient with the Navian technical support member. Joe kept me advised at all times with the status. He is courteous and friendly. I was impressed with his workmanship. He is an asset to your team.”
“Joe and Aiden came here on a Sunday morning to install a new motor in our air-conditioning unit. We had been without AC for two days in South Carolina heat, and we’re so thankful that they gave up their Sunday to help us. They had everything working great and in addition, I was having trouble with a window unit that we had opened and they helped us fix that problem also, which they did not have to do. Both were polite and efficient and typical of the excellent service that we’ve always gotten from Dependable Service.”
“Joe and Aiden came here on a Sunday morning to install a new motor in our air-conditioning unit. We had been without AC for two days in South Carolina heat, and we’re so thankful that they gave up their Sunday to help us. They had everything working great and in addition, I was having trouble with a window unit that we had opened and they helped us fix that problem also, which they did not have to do. Both were polite and efficient and typical of the excellent service that we’ve always gotten from Dependable Service.”
“Matt Jesswein was very professional in servicing the Navien tankless hot water heater. He was pleasant and courteous throughout the time he was here. He was knowledgeable with the problem and provided informative details with the future repairs requirements. At least he was able to get the system operational for now.”
“Kevin is great, very knowledgeable and knows our machines well”
“Larry came out on a Friday night when our air conditioner had stopped and determined what the problem was and gave us several options. While we have not decided yet what to do, we always can count on Dependable to send out people who are competent, polite, And can help us with our air conditioning and plumbing problems.”
“Very professional and job well done.”
“Adam Tedstone was very friendly, knowledgeable, and professional. He fixed our issue with our hot water heater and we are very pleased. Will continue to use DS Plumbing. Been using them for years. Great company with exceptional customer service! Thank you, again, Adam!🙂”
“William Fordam and his assistant did an excellent job. I do believe the cost was too high.”
“Adam was outstanding. He fixed the problem quickly and explained the issue. He was very pleasant. Great customer service!”
“I have been a Dependable Service customer for 5 years and have always been VERY pleased with the Services provided, the Service Technicians, the Office Personnel and Dependable’s knowledge, Professionalism, DEPENDABILITY and how FRIENDLY EVERYONE is at Dependable! Thank you so much for everything!!!”
“Erick was great! Right on time and kept me well informed through the service,”
“Erick was great! Right on time and kept me well informed through the service,”
“I had William and Nicholas at my house to do a total repipe due to a broken pipe in the slab. Both of these men were beyond knowledgeable and professional. I will also say that they absolutely left my home cleaner than it was. I do not recommend anyone. But I will definitely recommend these two men and this company 💯 percent great job. As a business owner I can say William and Nicholas are a true asset to your company.”
“Arrived in agreed time frame. Very professional. No issues. Highly recommend!!!
Jeff A.”
“Arrived in agreed time frame. Very professional. No issues. Highly recommend!!!
Jeff A.”
“Kevin did a great job. We appreciate his professionalism!”
“Adam arrived on time and was very professional and efficient. The work looks very clean and professional. Thank you!”
“Joe is a outstanding professional.
Joe came to our home to install a kitchen faucet, and we are so glad he did. He answered all questions and concerns with direct answers while explaining all procedures. He went through our house and checked plumbing outlets and even corrected a item, that he brought to our attention, that had been installed years earlier incorrectly. WOW- We have not seen customer service like that in years!
We appreciate Joe, his kindness, his attention to detail, and professionalism. He is truly a asset to his organization .
Thank you Joe!”
“Service was good, Jim was attentive and persistent to solve an elusive problem. As always with Dependable, Jim was courteous, professional and friendly.”
“Braxton just finished rebuilding 4 of our toilets. He did an excellent job and is a great ambassador for Dependable Service.”
“When Henry M comes to your home you are assured your problem will be solved. He is patient confident energetic and thorough . A pleasure”
“Great experience! Technician was very helpful and knowledgeable. Arrived on time and was even early. I was very pleased with my experience with Dependable Service.”
“Excellent and extremely efficient and professional. He was asked to inspect the HVAC duct work and other related items per a home inspection report with regard to the HVAC system.”
“Great Job, very courteous, friendly and knowledgeable.
I would highly recommend him.”
“Jim efficiently and pleasantly made a minor repair to our Speed Queen dryer. Thanks Jim!”
“Jim efficiently and pleasantly made a minor repair to our Speed Queen dryer. Thanks Jim!”
“Jim efficiently and pleasantly made a minor repair to our Speed Queen dryer. Thanks Jim!”
“William Fordham was courteous, professional and entirely forthcoming. We look forward to working with him further to resolve our problem.”
“Absolute pleasure working with Adam. Very polite and knowledgeable about the issues I needed fixed.
I will be using him to fix all the issues I have.
Dependable Plumbing is a wonderful company and provide great service!”
“Max was timely, polite and knowledgeable! He fixed our HVAC.”
“Kevin has worked with us several times and we’re thankful for his expertise and proactive approach to maintenance on our systems.”
“Went out of his way to replace a broken toilet seat. Returned to office to pick up the seat and came back to replace.
Extraordinary kindness and manners.”
“I am so so happy with the service we received today, we had a toilet and sink put in our laundry room. These guys Henry and Sal were awesome, quite, no smoking, no cussing. They were just amazing, the job is done and clean and I couldn’t be more happy 😊”
“I am so so happy with the service we received today, we had a toilet and sink put in our laundry room. These guys Henry and Sal were awesome, quite, no smoking, no cussing. They were just amazing, the job is done and clean and I couldn’t be more happy 😊”
“Excellent service! Adam presented a detailed quote, and Richard performed the service with exceptional “customer” service.”
“Excellent service, timely arrival, very accomodating.”
“Braxton and Fernando were very polite, professional and efficient and they answered all of my questions on the removal of an old garbage disposal and installation of a new one. They are both great representatives of your company!
I have used Dependable Plumbing exclusively for all of my plumbing needs and have had several of your technicians in my home. I have always been pleased with the service.”
“I was very pleased with the service provided by Max.
He took care of maintenance on my air conditioner and was very professional and courteous.”
“Very good. Effective, efficient professional.”
“Braxton and Paul did a super job clearing a significant sand clog in our home's plumbing system with the jet washer. Hard work that involved getting in the crawl space. They had a hard time figuring out the source of the clog, however, they stayed on it and got it fixed! Thank you!”
“William Fordham and his assistant Paul did an excellent job yesterday attempting to clear a clog in our plumbing system. They made progress, using two different "snakes", however, they decided that water jetting was needed to really clear the clog.”
“William Fordham did exceptional job in replacing our two tankless water heaters and installing a new garbage disposal. Mr. Fordham was extremely efficient and very neat.”
“Braxton and Fernando did a very good job jetting and diagnosing the problem with pipes. My only concern was that they identified water in my crawl space but did not have a sense of urgency to recommend a plan to have this newly identified issue addressed.”
“Dan Cook and Anthony Hadfield cleaned approximately 17 ducts at my house. They did a great job and worked diligently throughout most of the day. They went the extra mile, sweeping, putting all my furniture back and answering my 4 million questions!
They are both very personable and professional. I highly recommend them. They are a great asset to your company!”
“Erick was here right on time and did a wonderful job. He cleaned the area before leaving and answered any and all questions I asked. I have used this company and will use them again when needed.”
“Braxton was very professional, courteous and knowledgeable. He explained what he was fixing, how to maintain, and how to spot small problems before they become major problems.”
“Thank you so very much for the expert care that David provided us regarding the warranty repairs needed on our Navian tankless water heater. Professional and honest diagnosis of the issue, education of the situation, and meticulous repair was outstanding. We recommend Dependable 100% to all of our friends, family and neighbors.”
“Stefon and Matt are great representatives for your company. They both did a thorough job, neatly, competently and quickly. Would definitely welcome them back if I had another plumbing problem.”
“William Fordham and Nic were here at 8AM and installed the new h/w heater in the garage, cleared the old indoor w/h closet and cleaned up after themselves. They were pleasant, efficient and courteous.”
“Dependable service an outstanding company, I use this company for the first time today, Adam was my professional technician, he was courteous, friendly, and explained exactly what had to be done to complete the job task. He was very mindful for my home when he left, the area was spotless, it’s technicians like him that are asset to the company they work for, thank you for great service.”
“Dependable service an outstanding company, I use this company for the first time today, Adam was my professional technician, he was courteous, friendly, and explained exactly what had to be done to complete the job task. He was very mindful for my home when he left, the area was spotless, it’s technicians like him that are asset to the company they work for, thank you for great service.”
“Matt and Kevin went above and beyond during a routine HVAC servicing. By chance they found major issues with our old water heater that could’ve turned disastrous at any moment. Matt and Kevin finished their routine maintenance and stayed to help make sure my family and house were safe, drained the tank and even helped arrange our shed for the placement of a new tank. Matt came back the very next day to do the new install and everything looks and runs great! I can rest easy knowing everything is installed correctly and safely. I’m forever grateful they saved our house from potentially huge damage and their kindness and generosity of helping me in a time of need!”
“William Fordham installed a tankless water heater and whole house water filtration system for us today. He got it done in one day and did an excellent job. He was very professional and took the time to explain anything that we needed explaining. I was also really impressed with Joe Anderson who came to the house and explained the possible products to us and provided our pricing estimate.. We had an excellent experience with Dependable Service.”
“Eric was friendly. He was able to diagnose our plumbing quickly and explain the different options to repair. Repairs were also done quick. He emailed me pictures of the repairs. Thanks for all your help!!!”
“Erick was extremely pleasant and professional and had good ideas for my requested move of my hot water heater.”
“Kevin along with Matt came on a daily maintenance visit and after testing the system they discovered a issue. After troubleshooting they found the issue, and replaced the faulty valve. Great service once again.”
“Adam was on time, courteous and professional. He performed the repair work quickly”
“Erick was understanding, quick, and efficient.”
“William Fordham replaced our tankless water heater today. He did a fantastic job and was just super nice and friendly. Great guy. Thank you!”
“Adam was outstanding- knowledgeable, listened patiently to our concerns, diligently troubleshooted every possible issue, was personable and courteous to me and my elderly mother. Overall, excellent Service Tech.!”
“Prompt, courteous and professional. Thank you for your speedy service!”
“Prompt, courteous and professional. Thank you for your speedy service!”
“Prompt, courteous and professional. Thank you for your speedy service!”
“Erick and Sal arrived on time and ready to perform the necessary repairs. They were both easy to work with and understood the plumbing problem I was experiencing. They explained the cost up front and offered a program that provided some discounts. They were able to problem solve some difficulties in order to make the repair. I'm pleased with the work done and wouldn't hesitate to call Dependable the next time I'm in need of a professional plumber.”
“Prompt, friendly and professional and knew exactly what the issue was. Thank you for your speedy service!”
“Prompt, friendly and professional and knew exactly what the issue was. Thank you for your speedy service!”
“Your team was on time, courteous, clean and professional. Thank you”
“Angel was extremely helpful in communicating and coordinating with me on the day of service, especially since we don’t live in town full time. Stefon was very courteous and knowledgeable in fixing the issue quickly.”
“glad to have my heat back on, Kevin did a wonderful job.”
“William and Nicholas did an outstanding job at my house. My jacuzzi had to be removed to access the bibb for an outside defective faucet. I was worried about the project, but William and Nicholas performed the repair wonderfully. In addition they had no problem with my request to check two other outside faucets to ensure they were in proper condition. They pleasantly without hesitation made some minor repairs on those faucets. DS has great personnel working there, as I rely on them for other services too. Thank you again DS.”
“Great technician. Very helpful and fixed the issue.”
“Braxton was on time, very professional..”
“Joe was on time, knowledgeable, and professional. The price was very reasonable. We are very pleased with his service.”
“Richard did a great job. Well installed, timely, quality work.”
“Good crew. Worked with me through entire process. Good communication..”
“All the techs at Dependable Service are great.”
“Erick did a fantastic job, locating a water leak and repairing it. He went above and beyond and took his time, finding what the problem was, and doing further diagnosis to make sure there weren’t additional leaks. It turned out there were, and he pinpointed them. He was very courteous and friendly, and he explained everything. When he was done, he cleaned up the job area and left our home in great shape. Thank you very much!”
“Dan did a very good job of cleaning up from a ventilation system installation and duct cleaning job.”