Reviews

“Without a shadow of a doubt Ty is the best technician in any field who has ever come to our house. Exemplary in every indicator from professionalism and skill to personality and humanity, Ty exemplifies Customer Services and should teach others how it is done. He deserves a raise and a promotion at the very least. In an era when customer service is nonexistent at worst and mediocre at best and surly technicians dominate, Ty was a breath of fresh air. I genuinely wish everyone with whom I dealt was like him.”

“Today we had our annual loyalty program inspection and met Ty for the first time. I can’t express adequately how impressed I was with him. In an era of poor customer service and surly technicians, Ty was a breath of fresh air. Not only was he extremely professional and skilled but he was also an incredibly likable and humane individual. I enjoyed meeting him immensely and almost immediately considered him a trusted and respected friend. I cannot imagine a better experience than the one we had today with Ty. It would be my desire to have Ty do all our plumbing needs because of how much confidence he inspired. He truly could teach classes on how customer service should be!”