Testimonials – Maintenance Articles
“Very professional and found an issue to be resolved. Thanks!”
Continue Reading“Richard Simpson is a very thorough and tenacious technician who went to great lengths to get us unclogged and flowing again. Richard was very knowledgeable and informative in helping us understand the sources of our problems. Richard is very personable, polite, and very tidy. We called in around 8pm or so Friday night and he…
Continue Reading“Outstanding, professional service was rendered on my service on Sandy Island!”
Continue Reading“Extremely nice and polite. Austin explained everything in detail about the recirculating feature. I could not have asked for a better technician.”
Continue Reading“I had my tankless water heater flushed by Ty. He was very professional and efficient. He answered all my questions and completed the process in a timely fashion.”
Continue Reading“Well-informed and polite individual, whatever he was unsure of he would contact his superior to get the answer, always asking if we had any questions.”
Continue Reading“Kevin has performed our semi-annual HVAC maintenance for the past 4 to 5 years; In addition to being a pleasure to have in your home… Most importantly, he is professional, technically extremely knowledgeable, punctual, and a good communicator. It is clear he takes great pride in his work and in his relationship with repeat customers.”
Continue Reading“He was terrific and exemplified the type of service that we have come to expect from Dependable Service. He was great, and even better with my dog!!!”
Continue Reading“Darrin Murray was awesome, very professional but also very personable. I asked several questions and he was very knowledgeable and responsive to all my questions. I think all of your team that has come to my home have been great. Thank you.”
Continue Reading“It is a pleasure to work with Stefon. He is very polite and knowledgeable.”
Continue Reading“I was not home at the time of his visit and he was able to find the problem and fix it right up. Richard is very conscious of his work and thrives for perfection. He just like everybody else here I have had contact with was very polite and cared about my problem and getting…
Continue Reading“Kevin was very knowledgeable and professional. We appreciated his timely repair of our heating system.”
Continue Reading“Dave was on time, a consummate professional and performed a timely repair. He was also thorough and explained the needed maintenance. He answered all my questions completely and in a language I understood. Fortunately he had the needed parts on his truck, so he completed the diagnostic and repair in the same trip.”
Continue Reading“I was notified when technician was arriving and he was on time. He was very knowledgeable and polite. Stefon explained the problem with the scheduled drain service and said he would get with his supervisor to reschedule. I would absolutely recommend your company to others.”
Continue Reading“Ty was prompt, very professional and knowledgable.”
Continue Reading“Kevin and Kamrin were very helpful in resolving the problem and getting our air to work as it should.”
Continue Reading“As always, it was a pleasure to have Kevin check out our 3 units. He is personable but efficient, completing his functions quickly.”
Continue Reading“Ty was very thorough and informative… thank you!”
Continue Reading“Stefon is another of your qualified employees. Pleasant efficient knowledgeable”
Continue Reading“Ty was very helpful.”
Continue Reading“Excellent technician – courteous, competent and knowledgeable. Recognized the problem and solved it. Thanks to Joey.”
Continue Reading“Mr. Rosser was early, friendly, competent, and very knowledgeable. He explained things to me, and made good suggestions. My dogs liked him too.”
Continue Reading“Very well explained all my concerns. Excellent system courteous employees that are very knowledgable.”
Continue Reading“Darrin and his partner were on time, courteous, knowledgeable, and did a great job.”
Continue Reading“Mr. Killmer impressed me with his exceptional customer service … his premium customer service is what retains customer loyalty … well done Braxton”
Continue Reading“Ty was on time, friendly and professional.”
Continue Reading“Outstanding young man. Courteous, friendly, well spoken professional. Arrived promptly and worked quickly. Great representative for your company. Look forward to our next meeting. Thank you.”
Continue Reading“Arrived on time, personable, friendly, skillful, clean. Clearly explained everything he did and observed. Dependable overall gives the best HVAC/plumbing service we’ve experienced here.”
Continue Reading“Great service and courtesy. Ty is excellent. Followed up on a question I had very quickly..”
Continue Reading“Tech was right on time. Was very thorough in his work and courteous.”
Continue Reading“We were pleased with Ty’s maintenance inspection this morning. He was thorough in his work and took the time to explain everything. He was polite and knowledgable. Good work ethic – would definitely recommend him. Thank you.”
Continue Reading“Richard came in, introduced himself, and listened to what our needs/issues were. He performed a thorough plumbing service, identified service things that needed repaired/replaced. Explained how to care for the dishwasher, did a mini-flush of the hot water tank, explained how to rid a stain in the toilet bowl, etc. This was really the most…
Continue Reading“Excellent in all areas.”
Continue Reading“Ty was very friendly, knowledgeable, thorough helpful. You guys certainly have great, professional personnel.”
Continue Reading“Ty was so nice – very polite and maticulous with his work.”
Continue Reading“Tech was very professional and informative. Very thorough and meticulous.”
Continue Reading“Mike was professional and knowledgeable about the latest products concerning my HVAC units and what I might need in the future.”
Continue Reading“Very polite service tech. Checked 4 baths,kitchen,laundry and flushed and evaluated water heater. Was very satisfied.”
Continue Reading“David did excellent job reviewing AC systems and cleaning dryer vent. Prompt, efficient, thorough, personable professional. Credit to your company. We have rarely been disappointed with any of your representatives. Thank you.”
Continue Reading“Kevin was the one who sold me the units back in spring of 2019. Here we are 3 years later when he came to answer my service call about some issues in a home inspection report. Kevin completed everything plus more. He was honest about what the company would cover and what they wouldn’t. I…
Continue Reading“Thank you soooo much!!! Dave even corrected 2 things that our home builder did incorrectly.”
Continue Reading“Great Service. Flushed tankless water heater. Showed pictures, etc. to explain results. Replaced water hoses to washing machine. Made sure secure and tight. Service was explained prior to procedures. Steps were explained at completion and questions answered. Service Rep Ty did a great job start to finish.”
Continue Reading“Ty Rosser, my Maintenance Tech, did a very professional job and was great explaining and showing me everything he did. DS is so fortunate to have such a wonderful employee representing them. Also lucky me, the customer! He is terrific!”
Continue Reading“Fast, friendly service.”
Continue Reading“Ty Rosser was very through with the maintenance checkup. He answered my questions and checked on the things I had questions about.”
Continue Reading“Braxton was very polite and personable as well as efficient and professional. He was on time and did a good job.”
Continue Reading“Excellent professionalism and attention to detail. Punctual and personable. Fine representative for your company. Thank you.”
Continue Reading“Dependable Service arrived at location when promised, Ty who performed the plumbing inspection of the water heater, kitchen area, and bathroom areas was professional and knowledgeable. He answered all of my questions and was friendly. Great to do business with Dependable Service Plumbing & Air.”
Continue Reading“Ty Rosser did a fine job of completing my plumbing maintenance check. He was thorough, courteous, and explained what he was going to do, and then what he did. He gave me a few options of how to better safeguard my plumbing throughout my home – in effect, steps I could possibly take to safeguard…
Continue Reading“Dave was very professional and courteous. He checked my HVAC and also installed the Reme Halo for the air purification in my house. He explained everything and was thorough. Very satisfied with this service.”
Continue Reading“Ty was very professional and courteous. He checked all of my plumbing and explained all he found in his visit today. I am very satisfied with Dependable Service.”
Continue Reading“Excellent service. Great personality and support. Will always use this service.”
Continue Reading“Without a shadow of a doubt Ty is the best technician in any field who has ever come to our house. Exemplary in every indicator from professionalism and skill to personality and humanity, Ty exemplifies Customer Services and should teach others how it is done. He deserves a raise and a promotion at the very…
Continue Reading“Today we had our annual loyalty program inspection and met Ty for the first time. I can’t express adequately how impressed I was with him. In an era of poor customer service and surly technicians, Ty was a breath of fresh air. Not only was he extremely professional and skilled but he was also an…
Continue Reading“Ty was so thorough and extremely polite. I enjoyed meeting him! What a great guy to have working for you!!”
Continue Reading“Very thorough and informative annual inspection. Great experience. A+++”
Continue Reading“Great service. Very professional!”
Continue Reading“William is the best”
Continue Reading“Technician William Fordham was professional and courteous. He performed the service in short time and made sure to clean up around his work.”
Continue Reading“Technicians are knowledgeable , polite and courteous”
Continue Reading“Mr. Stefon Washington was on time and went to work on the master bath toilet. I had assumed it was blocked and he went to work on that idea. He broke loose what was stopping the flush cycle. He checked the water levels in the tank and bowl. Then he checked the Guest bath. He…
Continue Reading“Erik did a great job inspecting our plumbing systems and servicing our on demand hot water heaters. Friendly, knowledgeable and fast.”
Continue Reading“We recently signed up for a maintenance contract for our HVAC system. Dave Short came by yesterday and checked the system over. He was extremely knowledgeable and very pleasant to work with. He made some minor repairs and our unit is working great.”
Continue Reading“Excellent service”
Continue Reading“Dave did an excellent job, answered all of our questions about additional services and is extremely friendly and courteous. Could not be more satisfied.”
Continue Reading“I had this company install my air ducts and now I’ll have them back every 12 to 24 months to clean them. I keep their number handy in case anyone I know needs any AC work. The best around and doesn’t over charge!”
Continue Reading“Mike Craven did a great job of installing a filter housing for my HVAC. I was impressed with his knowledge and dedication to doing the job right. I feel as though the situation could not be handled better. Very thorough and pleasant. Well done! Very satisfied. I recommend Dependable Services without hesitation..”
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